All (12)
Mine (4)
Bot
AM
PR
SK
NJ
RG
DK
AM
Amit Mehta
+91 98200 12345 · Last seen 2m ago · Open window ⏱ 22h left
💳
📝
👤
⋯
🤖
AI suggests: "Amit bhai, yeh raha PDF 📎 aur 3 options ka comparison. Kab free ho site visit ke liye — weekend chalega?"
Use →
Contact Info
Phone
+91 98200 12345
Source
Facebook Ad → CTWA
Location
Thane, Mumbai
Stage
Qualified
Tags
Assigned To
Rajan (You)
Change
FAS Score
🥈Silver
72
Likely to convert — high engagement
Notes
Budget 80–90L. Near station preferred. Best time: evenings. Showed strong interest in Hiranandani.
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Messages Sent
12,480
↑ 18% vs last month
Avg Open Rate
84%
↑ 3% industry avg: 61%
Click Rate
31%
↑ 5% vs last month
Meta Cost (Direct)
₹892
No BSP markup ✓
Campaigns
AllLiveCompletedDraft
Diwali Property Showcase 🪔
88%
Opened
34%
Clicked
47
Replies
Site Visit Follow-up Reminder
79%
Opened
22%
Clicked
19
Replies
New Launch — Kolshet Heights
—
Opened
—
Clicked
—
Replies
| Name | Phone | Source | Stage | FAS | Assigned | Last Active |
|---|---|---|---|---|---|---|
AM Amit Mehta | +91 98200 12345 | Facebook CTWA | Hot Lead | 72 | Rajan | 2m ago |
PR Priya Rao | +91 90210 55432 | Website | Support | 48 | Rajan | 18m ago |
SK Suresh Kumar | +91 78450 23109 | Referral | Lead | 55 | Unassigned | 1h ago |
NJ Neha Joshi | +91 88001 77234 | IndiaMart | Lead | 28 | Rajan | 2h ago |
RG Rohit Gupta | +91 91100 44321 | Cold Outreach | Closed | 91 | Rajan | 3h ago |
New Enquiry
8
Rajesh Sharma
🏠 3BHK · Navi Mumbai · ₹1.2Cr
5m ago
RS
Kavya Nair
🏠 2BHK · Thane · ₹75L
22m ago
KN
Mohan Das
🏠 Villa · Lonavala · ₹2.5Cr
1h ago
MD
Contacted
14
Amit Mehta
🔥 Hot · 2BHK Thane · ₹85L
2m ago
AM
Sunita Patel
🏠 2BHK · Pune · ₹60L
3h ago
SP
Site Visit Booked
6
Deepika K.
📅 Visit: Nov 4, 11AM
5h ago
DK
Arjun Singh
📅 Visit: Nov 6, 3PM
1d ago
AS
Negotiation
3
Neha Joshi
💬 Counter offer sent
2h ago
NJ
Converted 🎉
2
Rohit Gupta
✓ Booked · ₹92L · Oct 28
3d ago
RG
📱
Meta Ad → WhatsApp → Convo Inbox
Every click on your Facebook or Instagram ad opens a WhatsApp chat directly — and lands in your Convo inbox with the ad source tagged. Track every rupee from ad spend to closed deal.
Ad Clicks
1,284
↑ 22% this month
Conversations
847
66% conversion
Qualified Leads
203
24% of convos
Closed Deals
12
₹1.1Cr revenue
Avg Cost/Lead
₹284
↓ 18% vs last mo
Active Ad Campaigns
💬Trigger
New Lead Message
When new contact messages
📤Action
Send Welcome + Q1
"Namaste! Budget kitna hai?"
🔀Condition
Budget Check
≥ ₹50L or < ₹50L
👤Action
Assign Senior Agent
Hot lead → priority queue
🤖Action
AI Nurture Sequence
3-day drip, lower budget
42
🥈 Silver Level
You're using 6 of 14 features
Businesses at your stage that reach Gold see 4x more customer replies and 2.8x higher revenue. You're 3 features away from Gold.
Unlocking AI Auto-reply alone could recover an estimated ₹28,000/month in unqualified leads.
Unlocking AI Auto-reply alone could recover an estimated ₹28,000/month in unqualified leads.
🥉 Bronze
🥈 Silver
🥇 Gold
💎 Platinum
Your 14 Features
Click any inactive feature to activate it
💬
Shared Inbox
✓ Active · Foundation feature
📣
Broadcast
✓ Active · 6 campaigns sent
👥
Contact Management
✓ Active · 248 contacts
🏠
Industry Playbook
✓ Active · Real Estate
📊
Pipeline View
✓ Active · 33 leads tracked
📱
CTWA Ads
✓ Active · 2 ads running
🤖
AI Auto-Reply
Est. ₹28,000/mo recovered
Activate →
⚡
Flow Builder
Save 4hrs/week on manual replies
Build first flow →
💳
UPI Payment Links
Collect payments in-chat
Enable →
🎯
AI Lead Qualifier
Qualify 60% of leads automatically
Enable →
📈
Campaign Analytics
Know which campaigns convert
Enable →
🛍️
Product Catalogue
Browse & buy inside WhatsApp
Add products →
📱
WhatsApp Flows
In-chat forms & booking flows
Create flow →
👔
Agent Dashboard
Measure team performance
Enable →
Total Conversations
1,284
↑ 24% this month
Avg Response Time
4.2m
↓ 40% improved
Resolution Rate
78%
↑ 6% this month
Revenue Attributed
₹1.1Cr
via CTWA + payments
Message Volume
Inbound vs outbound — last 7 days
Outbound
Inbound
Lead Sources
Where your contacts come from
CTWA Ads
42%
Referral
28%
IndiaMart
18%
Cold Outreach
12%
Industry Playbooks
One-click activation — pre-built flows for your industry
🏠
Real Estate
Lead qualification, site visit scheduling, EMI reminders, follow-up sequences — built for Indian brokers.
📦
D2C / E-commerce
Abandoned cart recovery, order confirmation, COD verification, return flows, re-engagement.
🎓
Education
Admissions enquiry, demo class booking, fee reminders, parent updates — for coaching institutes.
Active Automations
👋
Welcome Message
Auto-send when new lead messages for the first time
⏰
Follow-up Reminder
Remind agent if lead hasn't been replied to in 2 hours
🤖
AI Auto-reply (Out of hours)
AI answers FAQs from 10PM–9AM in Hinglish
📍
Site Visit Confirmation
Send location + reminder 1hr before scheduled visit
WhatsApp
Team & Agents
Billing & Plans
Notifications
Integrations
DPDP Compliance
API & Webhooks
WhatsApp Connection
Connected Number
+91 98765 00001 — Rajan's Team
Connected
API Method
Meta Cloud API — Direct. No BSP middleman. No markup.
Direct API
Business Display Name
Rajan Real Estate — verified by Meta
Green Tick Verification
Apply for verified business badge — available on Growth plan
Business Profile
Business hours, description, address, website — shown to all WhatsApp users
Webhook URL
https://api.convo.in/webhook/abc123xyz — for Meta Cloud API callbacks
Billing & Plan
Starter
₹999/mo
1 WhatsApp number
3 agents
Basic playbooks
Broadcast + inbox
WhatsApp support
Growth ⭐
₹2,499/mo
3 WhatsApp numbers
Up to 10 agents
AI auto-reply + qualifier
All playbooks + flows
FAS dashboard
CTWA ads + UPI payments
Dedicated onboarding specialist
Scale
₹5,999/mo
Unlimited numbers
Up to 30 agents
Full AI suite
Advanced analytics
DPDP compliance tools
99.9% uptime SLA